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NT error

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    NT error

    Sorry, this is not an indicator error.
    -1: I have an error loading history from ib without any reason on a demo NT.
    -2: There is a "pending" order i can't cancel or delete. Freezed ??
    So i reinstalled NT7 and this error is still there.
    In the log i have following message:
    Requested market data is not subscribed. Error&NYSE/STK/Deep 354.
    On my TWS i don't have any problem, all NYSE tickers are there and run.

    #2
    Hello mate41,
    Can you please send the log and trace files to support[AT]ninjatrader[DOT]com
    • You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
    • The log file will be named "log.YYYYMMDD.txt"

    • You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named "trace.YYYYMMDD.txt"


    Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.

    Also please let me know the exact time when you have submitted the order.

    I look forward to assisting you further.
    JoydeepNinjaTrader Customer Service

    Comment


      #3
      I can't remove this order !
      Attached Files

      Comment


        #4
        Hello mate41,
        If you try resetting the Sim101 account then are you able to remove the order.

        Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account.
        • From the NinjaTrader Control Center window select the menu Tools > Options
        • Select the "Simulator" tab
        • Press the "Reset" button
        JoydeepNinjaTrader Customer Service

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