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Import NinjaScript Archive File Warning

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    Import NinjaScript Archive File Warning

    Hello,

    I am trying to import a zip file but I got this error "You have custom NinjaScript files on your PC that have programming errors."

    I deleted ALL the custom indicators from MyDocuments > NinjaTrader7 > bin > Custom > Indicator but still have the same error!!

    What else can give me this error if I already erased all the custom ninjascript files??

    Please help!

    Thanks

    #2
    Hello futuros,

    Can you please compile your NinjaScript files to check what errors they report.

    -Open NinjaTrader
    -From the Control Center select the Tools menu--> select the Edit NinjaScript menu item--> select Indicator
    -Select any indicator and double click on it (we need only to open and compile one script to see all compile errors for all files).
    -A new window will appear and you will need to right click in the window and select Compile to compile the indicators.
    -At the bottom of the window a new section will appear where you can find the error locations.
    -From there you have the option to comment out offending code sections, remove the complete indicator or debug it to be able to compile again.

    If you are unsure as to what the error is indicating, please post a screenshot of the error with the name and description fields clearly readable.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hi Jason,

      I have no compilation errors, but still have the import error.

      Thanks

      Comment


        #4
        That is unexpected. If you experience this import error, you should have compiling errors. You did not see errors at the bottom after you compiled your NinjaScript files? See screenshot for an example.

        Could it be you now experience a different import error?
        Attached Files
        JasonNinjaTrader Customer Service

        Comment


          #5
          Hi Jason,

          Like I said, I deleted all the custom indis and strategies from the bin folder, then I went to compile one the default NT indi and had NO compilation errors. Then I went and try to import the new custom indicator and still have the same error.

          Thanks

          Comment


            #6
            Can you please try a restart of NinjaTrader (if not already) and check if this will allow you to import the file.

            If the issue remains, please send me your log and trace files. Go to Control Center-->Help-->Mail to Support. Put 'Att Jason, Import NinjaScript Archive File Warning' in the subject header and enable 'Log and trace files'.
            JasonNinjaTrader Customer Service

            Comment


              #7
              I got an error sending the log file: "Failed to send mail. An attempt was made to access a socket in a way forbidden by its access permissions 64.57.210.216:25"

              Comment


                #8
                Can you please send me the log and trace files manually. Log and trace files can be found at the following locations.

                C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20140826 for today. (log.yyyymmdd for any other date)

                C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20140826 for today. (trace.yyyymmdd for any other date)

                Please attach the files in your email and send it to platformsupport [at] ninjatrader [dot] com. Put 'Att Jason, Import NinjaScript Archive File Warning' in the subject header.
                JasonNinjaTrader Customer Service

                Comment


                  #9
                  The e-mail is on its way...

                  Comment

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