Ninja slow loading charts

[leonida69]

HELLO
Since a few days, I have very big problems in the moring to open my Ninja workspace...
I have on about 15 charts, and it loads them very very slowly and sometimes I have to restart all pc because aome charts are not loaded... I saw that when I open my workspace my RAM resource goes to 98%...
I have 8 Giga of RAM and Windows seven, and I tested all hardware parts of my pc and there are not failures...
Can you suggest me something about this problem???
Just in this 3-4 days i had ths problem , I did always use the same workspace before and I had no speed problem... what's the matter now?
Please help me to understand what to do to resolve this problem
thank you
Marialuisa

[RJay]

Hi Marialuisa,

Did you just update to NT7 V31 before the problem started?

I just updated to NT7 V31 a couple days ago myself.

The very next time I started Ninjatrader, My load time, for multiple time frame indicators and charts, went from about 2 minutes to almost 10 minutes.

First I thought it might just be me, but now it might be a platform issue.

Is anyone else having this problem since updating to NT7 V31?

RJay

HELLO
Since a few days, I have very big problems in the moring to open my Ninja workspace...
I have on about 15 charts, and it loads them very very slowly and sometimes I have to restart all pc because aome charts are not loaded... I saw that when I open my workspace my RAM resource goes to 98%...
I have 8 Giga of RAM and Windows seven, and I tested all hardware parts of my pc and there are not failures...
Can you suggest me something about this problem???
Just in this 3-4 days i had ths problem , I did always use the same workspace before and I had no speed problem... what's the matter now?
Please help me to understand what to do to resolve this problem
thank you
Marialuisa

[NinjaTrader_Kyle]

Hello leonida69 and RJay,

Thank you both for your posts.

The changes which took place in the 7.0.1000.31 release are not something which I would expect to cause performance issues. An overview of recent changes can be found at this link to our Help Guide: https://ninjatrader.com/support/help...me_version.htm

So that I can look in to this further with you, please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.

The trace file is found in the Documents > NinjaTrader 7 > Trace folder. I will need to review a copy of the file named 'trace.20160214.txt'.

[JerryWar]

RJay

Try rolling back to the version you were previously using. It won't tell you why but it will tell you if the version is the problem.

~J

[leonida69]

Slow loading

hy
I had problems in last past week , with old and new version... I do not think it could be the issue.... anyway I did found a old Thread were support did suggest to uncheck in
TOOLS -OPTION-DATA the flag in "get data from serve if avalilable"...
this morning I'm trying with uncheck... and at the moment it goes all well , but I don't know if i will have problems to data storage... I will update you tomorrow , when i will re open platform after first day with uncheck "get data from server if available"...
If you have suggestions about this please let me know thank you...
Kyle, if I have problem again I will send to you my trace as you did ask...
Marialuisa