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Problemas con GC y otros

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    Problemas con GC y otros

    Buenas tardes,

    Espero que puedan atenderme en español. Tengo la plataforma con los 15 días en demo. Hay algunos activos como el oro (GC) entre otros que los datos son bastante diferentes a los de otras plataformas de NT7.

    Hay diferencias en la representación de las velas (uso Heikin Ashi + UniRenko) y en los máximos y mínimos. Conozco a otro trader que le pasa lo mismo. ¿Qué solución pueden darme? Gracias

    #2
    Hello FelixBad,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so we may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Cuenta demo

      Tengo una cuenta demo, recibo datos en tiempo real del futuro del nasdaq, pero no del futuro del DAX.
      Esto es normal o es que hay algún problema.

      Saludos

      Comment


        #4
        Hello alfonso_beltran.

        Thank you for your note.

        Unfortunately, the Eurex and Ice markets are no longer supported by CQG in the demo accounts as of August 17th.

        You may want to look into a Kinetick subscription which starts out at $60 per month.

        More info about Kinetick can be found here: https://www.kinetick.com

        Please let us know if further questions come up.
        Chris Sch.NinjaTrader Customer Service

        Comment

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