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Connecting E signal

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    Connecting E signal

    I have recently downloaded the software.
    I set up my external data connection, that told me it was setup correctly, via e-signal
    When I try to connect to the data, the software seems to freeze. it states that it is connecting in the bottom left corner, my e-sig data manager pops up and states that the system is performing normally.
    but the control centre states not responding, I have tried rebooting a couple of times and that doesn't seem to work.

    #2
    Hi,

    Please verify that you have used the steps provided in the eSignal connection guide.

    http://www.ninjatrader.com/webnew/support_esignal.htm
    MichaelNinjaTrader Customer Service

    Comment


      #3
      yes I did is there a number I can call you on to talk through what is happening?

      Comment


        #4
        Hi,

        Please send an e-mail to support at NinjaTrader dot com Attn: Mike.
        MichaelNinjaTrader Customer Service

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