I even tried on the Simulated Data Feed and I'm only able to paint one bar. Its not an issue with my data series either as I have it set for 365 days worth of data.
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All of the sudden I can't get any FOREX data on my platform. I uninstalled and reinstalled but still I'm getting nothing.
I even tried on the Simulated Data Feed and I'm only able to paint one bar. Its not an issue with my data series either as I have it set for 365 days worth of data.Tags: None
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Hello jrichardson83,
Thank you for you post.
What instruments are you trying to view with your FOREX connection?
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please send these with ATTN: Dennis so that I may look into what occurred.
I look forward to your reply.Dennis E.NinjaTrader Customer Service
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Originally posted by NinjaTrader_Dennis View PostHello jrichardson83,
Thank you for you post.
What instruments are you trying to view with your FOREX connection?
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please send these with ATTN: Dennis so that I may look into what occurred.
I look forward to your reply.
I sent the files.
Thank you,
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Hello jrichardson83,
I still have not received the files you sent. If you have a moment please attempt to manually send the log and trace files to [email protected] to ATTN Dennis.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader folder under My Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.
Thanks in advance; I look forward to resolving this item.Dennis E.NinjaTrader Customer Service
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