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Live feed not updating IB

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    Live feed not updating IB

    I'm with Interactive Brokers (using TWS 960.2g and NT 7.0.1000.35.

    I have imported a list of 1400 Nasdaq stocks via the import manager, set the trading hours to US Stocks RTH and Exchange to Nasdaq.

    When I connect to TWS, I don't see many of the quotes updated in NT. Only when I have a stock active in TWS on one of my charts, the quote gets updated. It's very strange.

    On the default stocks (like QQQ) it works. So it must have something to do with the manual import?

    I have also tested the connection with TDA, and there it works fine.

    FWIW: I have loaded historical data for these stocks from TDA, not via IB.

    I have tried resetting the instrument DB, but that didn't work. ALso the symbol mapping for each stock is fine as far as I can see.

    Any help?

    #2
    Hello siroki,
    Can you please clarify what type of data and the interval you are attempting to request?
    Do any of the imported stocks currently work as expected? Are you receiving data for native symbols such as AAPL or etc.?

    Comment


      #3
      The native symbols work fine, like QQQ and AAPL.

      The stocks I have imported as mostly NASDAQ small cap stocks. I am watching the 5 minute charts but none of the intervals work. I have to manually reload the data for the data to appear (CTRL SHIFT R), and then the feed is not updating again.

      It's an IB / NT issue because I'm currently running the feed under my TDA account and that runs fine.

      Comment


        #4
        Hello siroki,
        Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

        - Open your NinjaTrader folder under My Documents.
        - Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        - Send the 2 compressed folders as attachments to this email.
        - Once complete, you can delete these compressed folders.

        Within the body of the email please add:
        ATTN RyanM
        https://ninjatrader.com/support/foru...d.php?t=105466

        Comment

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