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Impossible to connect INDU with IB ?

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    Impossible to connect INDU with IB ?

    Impossible to connect INDU on Interactiv Brokers.
    I receive data on the dow Jones Industrial average in real time on CME with the symbol DJI but when I try to launch a chart i have the message " error o, loading chart data for "IND Cme' IB error in requesting historical data from IB requete 200) /
    can you help me.thanks

    #2
    Hello peterpanou,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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