CQG historical tick data inconsistent

[gjing]

Hi,
After connecting with CQG, if I reload the all historical data several times, the indicator ticks remaining number varies UP and down, see screenshot.

It'd keep the same or going down during trading hours. I've tried to sync my PC internet time with "time.nist.gov" and clean up the data DB, seems not working. Please help.

[simple_goodoboy]

Hi,
After connecting with CQG, if I reload the all historical data several times, the indicator ticks remaining number varies UP and down, see screenshot.

It'd keep the same or going down during trading hours. I've tried to sync my PC internet time with "time.nist.gov" and clean up the data DB, seems not working. Please help.

Hello gjing,

Do you mind sharing the resource on how to make sure my PC time is in sync with CQG historical backtesting please?

Thanks,

[gjing]

Right-click the clock in the lower right corner of your desktop -> Select Adjust date/time
If you are using Windows 10, click 'Additional date, time, & regional settings' -> then click 'Set the time and date'
Click on Internet Time tab
In the Server: drop-down select time.nist.gov
Click Update

[NinjaTrader_DrewO]

gjing,

Thanks for your post.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20171127.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20171127..txt"

I look forward to hearing from you.

[gjing]

Thanks. Just sent you files.

[simple_goodoboy]

Right-click the clock in the lower right corner of your desktop -> Select Adjust date/time
If you are using Windows 10, click 'Additional date, time, & regional settings' -> then click 'Set the time and date'
Click on Internet Time tab
In the Server: drop-down select time.nist.gov
Click Update

thank you so much