Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

"should specify multiplicator" error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    "should specify multiplicator" error

    I'm using Ninja niked to InteractiveBrokers and I can see without problems Futures and stocks.

    But, with one specific future contract ,... (all the futures contracts for SI - Silver) I cannot see the char because I receive the message "Error reloading data: IB Error requesting historical data,......should specify multiplicator"

    I disconnected, deleted the instrument, reset and reapired dˇthe DB, recharged it, but the error remains.

    I revised Instrument Manager and the description, tick value etc, looks ok.

    Any help/idea will be welcome

    #2
    Hello domenech,

    Can you please check what NinjaTrader version you have installed. You can check this at Control Center-->Help-->About (7.0.1000.xx). If you do not have our latest version (7.0.1000.36), please download and install it.

    You can download and install the latest NinjaTrader 7 version from the link below on top of your current version. Make sure NinjaTrader is shut down when installing the new version. If you leave NinjaTrader running when installing the latest version, it can result in various issues.
    https://ninjatrader.com/PlatformDirect

    Once you have the latest version installed, please reset the instruments. While disconnected, please go to Control Center-->Tools-->Options-->Data-tab and click Reset Instruments. You will get a pop up message once finished. Please click OK in the pop up message and restart NinjaTrader for the reset to take effect.

    Check if you now load data for the SI futures without error.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Solved!

      Thanks Jason!
      My version was (7.0.1000.35), I tried to reset instruments without upgrade, and it runs..

      thanks!

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by trader3000a, Today, 02:22 PM
      0 responses
      2 views
      0 likes
      Last Post trader3000a  
      Started by kaywai, Today, 12:05 PM
      0 responses
      53 views
      0 likes
      Last Post kaywai
      by kaywai
       
      Started by DTSSTS, 01-14-2022, 02:53 PM
      3 responses
      24 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Started by SuperDude123, Today, 05:17 AM
      2 responses
      19 views
      0 likes
      Last Post SuperDude123  
      Started by iamkmckinney, Yesterday, 10:52 PM
      2 responses
      24 views
      0 likes
      Last Post iamkmckinney  
      Working...
      X