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Unable to Connect NT7
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Hello Josh2018,
Please send an email to platformsupport [at] ninjatrader [dot] com so that we may schedule a call during our normal support hours of 8:30 AM to 6:00 PM Eastern, Monday through Friday.
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Still the same situation in NT7. While attempt to connect, message "Failed to Connect: Failed to initialize API"
I tried the same account in NT8, no issue.
So is definitely NT7 caught up with issue.
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Hello,
Typically there is maintenance on the weekend with most brokerage servers on Friday night and / or Saturday.
Most brokerages will have the maintenance completed Sunday before market open. You will need to restart NinjaTrader if NinjaTrader is open during this time.
If you are unable to connect after this time and you have restarted, please send an email to platformsupport [at] ninjatrader [dot] com so that we may schedule a call during our normal support hours of 8:30 AM to 6:00 PM Eastern, Monday through Friday.
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Originally posted by andersonbd View PostSame here on NT7. But now NT7 won't open. On the startup screen, it gets to "Loading available connections..." and then NT7 dies.
No luck with NT7 32bit nor 64bit. NT8 launches fine.
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Same here on NT7. But now NT7 won't open. On the startup screen, it gets to "Loading available connections..." and then NT7 dies.
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Here the same. NT7 and NT8 when I tried to connect FXCM forex data. CQG for futures is running OK.
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Unable to Connect NT7
NT7 application launched without any problem.
Click on File > Connect > "Connecting..." NT7 gone wild and closed automatically
Have tried restarting machine, update NT version, re-adding Account info. All not working
My last login was 01-Nov'18.Tags: None
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