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Live trade entries not showing in Chart Trader

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    Live trade entries not showing in Chart Trader

    Using NT 7.0.1000.31
    NT has recently stopped showing my live trade entries line on my chart. It shows my stop loss and target, but does not show the entry. It also does not show the current P/L of the trade in the window below the Flat and Entry buttons in Chart Trader. It also does not show the entry and exit markers either during the trade or after the trade.

    Once I have exited the trade, it does show a correct calculation of the current P/L for the day in the window below the Flat and Entry buttons in the Chart Trader.

    Does anyone have any suggestions?

    #2
    Hello,

    Thank you for the post.

    Your NinjaTrader version is a behind a few revisions.

    Please take the steps below to update NinjaTrader 7:
    1. First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    2. Click on the link: http://ninjatrader.com/PlatformDirect
    3. Enter your license key and press Submit
    4. Select 'NinjaTrader 7' if you are on NinjaTrader 7
    5. Select 'Download'
    6. Critical: Before running the installer, ensure NinjaTrader is closed.


    Please let us know if this does not resolve the issue.
    Chris L.NinjaTrader Customer Service

    Comment


      #3
      Chris, I've updated but that does not appear to have solved the problem. I have not taken any live trades since updating, but my previous live trade entry and exit markers are not showing. I'll probably have live trades tomorrow and I'll check to see if the show in real time.

      Ron

      Comment


        #4
        Hello,

        Thank you for the follow up.

        Do the entry markers and PnL display correctly on the Sim101 account?

        Who is your broker/data feed?

        I look forward to your reply.
        Chris L.NinjaTrader Customer Service

        Comment

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