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If anyone has any luck getting NT 7 v39 to install, work correctly let me know

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    If anyone has any luck getting NT 7 v39 to install, work correctly let me know

    Thanks if anyone says yes. As usual when I install a new update I have tons of problems. Too many to mention. As usual I feel like a guinea pig.

    #2
    Hello BottomShark77 ,

    Thank you for your note.

    I would like to review your Log files so we can best resolve.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Files have been sent. Will check back later for any update or help on the situation. :-)

      Comment

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