Bar Timer not Working

[ct]

Scenario:
A 1 minute chart with only Ninja Supplied bar timer indicatorwith default settings but bar timer never updates and only shows 0:0:0. This is on a friends Lenovo laptop. I load the same thing on my desktop computer using a saved template from his chart and it works fine on my computer.

Question:
What might cause this behavior?

[NinjaTrader_PatrickG]

With the information you've provided, two root causes come to mind:

• No real-time data
• PC clock out of sync

It will be difficult to accurately troubleshoot this issue without more detailed, specific information about the NinjaTrader running on the Lenovo laptop.

I would recommend that you have your friend (or you, if you're the one with access to the Lenovo laptop) contact us directly at PlatformSupport[AT}NinjaTrader[DOT]com so we may accurately troubleshoot the issue. Make sure to include a link to this forum post and reference "2046780 ATTN Patrick G" in the message.

[ct]

With the information you've provided, two root causes come to mind:

• No real-time data
• PC clock out of sync

It will be difficult to accurately troubleshoot this issue without more detailed, specific information about the NinjaTrader running on the Lenovo laptop.

I would recommend that you have your friend (or you, if you're the one with access to the Lenovo laptop) contact us directly at PlatformSupport[AT}NinjaTrader[DOT]com so we may accurately troubleshoot the issue. Make sure to include a link to this forum post and reference "2046780 ATTN Patrick G" in the message.

Patrick

Thanks for the prompt reply. I am in New Zealand but he is in California with the Lenovo. Will forward the request to him. He hasn't let me know he is in yet today.

Cheers