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Bar Timer not Working

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  • ct
    started a topic Bar Timer not Working

    Bar Timer not Working

    Scenario:
    A 1 minute chart with only Ninja Supplied bar timer indicatorwith default settings but bar timer never updates and only shows 0:0:0. This is on a friends Lenovo laptop. I load the same thing on my desktop computer using a saved template from his chart and it works fine on my computer.

    Question:
    What might cause this behavior?
    Last edited by ct; 01-04-2019, 06:59 AM.

  • ct
    replied
    Originally posted by NinjaTrader_PatrickG View Post
    With the information you've provided, two root causes come to mind:
    • No real-time data
    • PC clock out of sync
    It will be difficult to accurately troubleshoot this issue without more detailed, specific information about the NinjaTrader running on the Lenovo laptop.

    I would recommend that you have your friend (or you, if you're the one with access to the Lenovo laptop) contact us directly at PlatformSupport[AT}NinjaTrader[DOT]com so we may accurately troubleshoot the issue. Make sure to include a link to this forum post and reference "2046780 ATTN Patrick G" in the message.
    Patrick

    Thanks for the prompt reply. I am in New Zealand but he is in California with the Lenovo. Will forward the request to him. He hasn't let me know he is in yet today.

    Cheers
    Last edited by ct; 01-04-2019, 07:33 AM.

    Leave a comment:


  • NinjaTrader_PatrickG
    replied
    With the information you've provided, two root causes come to mind:
    • No real-time data
    • PC clock out of sync
    It will be difficult to accurately troubleshoot this issue without more detailed, specific information about the NinjaTrader running on the Lenovo laptop.

    I would recommend that you have your friend (or you, if you're the one with access to the Lenovo laptop) contact us directly at PlatformSupport[AT}NinjaTrader[DOT]com so we may accurately troubleshoot the issue. Make sure to include a link to this forum post and reference "2046780 ATTN Patrick G" in the message.

    Leave a comment:

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