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IB connection problem

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    IB connection problem

    Hi,

    I use IB connection right now and just download the newest version of NinjaTrader. I only have 2 symbols in one market analyzer and one 1-minute chart linked to market analyzer. The data is 1 day back. However The data downloading is so slow. When I switch between these two symbols, it takes a few minutes before I can see any bars on the chart. Is this normal? Thanks!

    SunnyRain

    #2
    Hi Sunnyrain,

    This is usaually the case when too much data is requested from IB. Please check your log tab and let me know if you have received any errors.
    MichaelNinjaTrader Customer Service

    Comment


      #3
      Hi Michael,

      The only errors in the log are a few Session Break error.

      I don't understand why you think that too much data is requested from IB. I only have two symbols and I only look for 1 day back of data.

      Also is it possible to get most current data on chart first then backfill the historical data at background? So I can use chart trader with the latest data.

      Thanks,

      Sunnyrain

      Comment


        #4
        Hi Sunnyrain,


        There are a few different reasons why this could be happening, please send an e-mail to support at NinjaTrader dot com so we can investigate this further. Please type in the subject line ATTN: Mike
        MichaelNinjaTrader Customer Service

        Comment


          #5
          Hi, Mike,

          I just send an email with the suggested subject to ninjatrader. Thanks,

          SunnyRain

          Comment


            #6
            Hi,

            I responded earlier today to your note.
            Vince B.NinjaTrader Customer Service

            Comment

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