Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
CQG Connection Error
Collapse
X
-
Thank you for your reply.
A reset of your instrument database should resolve this.
To reset your instruments please follow the steps below.
Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.
Once reconnected, please right click on the chart and select Reload All Historical Data.
Please feel free to write in with any additional NinjaTrader items we may assist with.Eric B.NinjaTrader Customer Service
Comment
-
the last bar of last year got a time stamp of the 1st bar of the new year
Originally posted by td_910 View PostHi Eric,
I did that reset already after installing the new NT version, but tried just now again.
Chart looks the same. The cont. contract doesn't have those gaps
both charts are using the ETH template
https://www.screencast.com/t/JXv3RSW3mC
Comment
-
Thank you for your reply.
Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.Eric B.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by jaybedreamin, Today, 05:56 PM
|
0 responses
2 views
0 likes
|
Last Post
by jaybedreamin
Today, 05:56 PM
|
||
Started by DJ888, 04-16-2024, 06:09 PM
|
6 responses
18 views
0 likes
|
Last Post
by DJ888
Today, 05:12 PM
|
||
Started by Jon17, Today, 04:33 PM
|
0 responses
1 view
0 likes
|
Last Post
by Jon17
Today, 04:33 PM
|
||
Started by Javierw.ok, Today, 04:12 PM
|
0 responses
6 views
0 likes
|
Last Post
by Javierw.ok
Today, 04:12 PM
|
||
Started by timmbbo, Today, 08:59 AM
|
2 responses
10 views
0 likes
|
Last Post
by bltdavid
Today, 04:10 PM
|
Comment