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Can't squeeze chart (bar spacing), reproducable bug in NT7

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    Can't squeeze chart (bar spacing), reproducable bug in NT7

    See picture.

    When I open chart with only 1 Data series, everything is fine. I can squeeze chart until bars blend together. When I add a second data series, the smallest spacing between bars is what you see on the picture. The chart becomes unreadable. I reproduced it with a 100% success. Also tried opening 2 series at the same time etc, with no success. It's not due to lack of data.

    To reproduce, simply open a chart with more than one data series.

    This is the latest version .39 version of NT7

    #2
    Hello,

    Thank you for your post.

    I see that you're running an older version of NinjaTrader 7. The newer version contains many critical updates to the database. Please update NinjaTrader 7 and reset your instruments:


    First, to update NinjaTrader, please follow the steps below:
    • First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Click on the link: http://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Select 'NinjaTrader 7'
    • Select 'Download'
    • Critical: Before running the installer, ensure NinjaTrader is closed.

    Lastly, to reset your instruments, please follow the steps below:
    • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
    • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
    • Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

    Once that is completed please also roll over to current contracts.

    Please follow the instructions below to roll over the expiration date of a futures contract.
    • From within the NinjaTrader Control Center window select the menu Tools> Instrument Manager
    • Highlight the contract you wish to rollover on the left side of the Instrument Manager window
    • Press the '>' button (the instrument will disappear from the list)
    • Press the '<' button and the instrument should re-appear with the front-month expiration date
    • Select 'OK'
    • Select the updated contract in the Instrument drop-down menu within your currently opened windows (Charts, SuperDOMs, etc).

    I have provided a link below to our Help Guide that goes over rolling over a futures contract.
    To view contract rollover, expiry dates, and other trading events click the link below.
    Please let me know if you continue to experience the same.
    Dennis E.NinjaTrader Customer Service

    Comment


      #3
      I see. There is a new version. I just newly installed .39 a few weeks ago and it was .39 that was offered for download behind the same link that you gave above.

      If I don't report back, then he issue is fixed in the new version.

      Comment

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