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Can't add new ATM after already in a trade

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    Can't add new ATM after already in a trade

    A couple times while in a trade I have tried to sell part of my position and then for some reason my stop and target limits are being canceled. Once this occurs I am unable to add another stop and target. I have tried to go into the AMT to do it. I have also tried to right click on the pnl and add a target. Am I don't something wrong? Is there a way to add this?

    #2
    Hello dr0832,

    Thanks for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2075909, Att Shawn', in the subject field and enable 'Log and trace files'.

    Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      Hello dr0832,

      We did not receive your log and trace files.

      Please follow the steps below to manually attach your log and trace files to an email to platformsupport[at]ninjatrader[dot]com with 'ATTN: Patrick - 2075909' in the subject line and a reference to this thread in the body of the email.
      • Open your NinjaTrader folder under My Documents.
      • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      • Send the 2 compressed folders as attachments in your email.
      • Once complete, you can delete these compressed folders.
      Thanks in advance; I look forward to resolving this item.
      Patrick H.NinjaTrader Customer Service

      Comment

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