• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

strange chart move

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    strange chart move

    Hello,

    Lately, when I open a real time chart for NG, it immediately runs as shown on the attachment. This is not an actual price move, the dom price stays correct while the chart does something on its own. The attachment is for NG 03-18 today. Any help would be appreciated.

    Thanks,
    mw355
    Attached Files

    #2
    Hello,

    Thank you for your note.
    A reset of your instrument database should resolve this.
    To reset your instruments please follow the steps below.

    Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.

    Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.

    Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

    Please let me know if the issue persists.
    Ryan S.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      Thank you for the response. I reset it and I'll see how it reacts in the morning.

      Thanks,
      mw355

      Comment


        #4
        Hello,

        This fixed the issue as well as another issue I was experiencing. Much thanks.

        mw355

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by NinjaCustomer, Yesterday, 11:35 PM
        0 responses
        1 view
        0 likes
        Last Post NinjaCustomer  
        Started by sdauteuil, Yesterday, 11:29 PM
        0 responses
        1 view
        0 likes
        Last Post sdauteuil  
        Started by williamzz, Yesterday, 09:50 PM
        0 responses
        19 views
        0 likes
        Last Post williamzz  
        Started by Steve L, Yesterday, 05:01 PM
        0 responses
        6 views
        0 likes
        Last Post Steve L
        by Steve L
         
        Started by Trader-Joe, Yesterday, 04:06 PM
        1 response
        14 views
        0 likes
        Last Post NinjaTrader_ShawnB  
        Working...
        X