Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

strange chart move

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    strange chart move

    Hello,

    Lately, when I open a real time chart for NG, it immediately runs as shown on the attachment. This is not an actual price move, the dom price stays correct while the chart does something on its own. The attachment is for NG 03-18 today. Any help would be appreciated.

    Thanks,
    mw355
    Attached Files

    #2
    Hello,

    Thank you for your note.
    A reset of your instrument database should resolve this.
    To reset your instruments please follow the steps below.

    Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.

    Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.

    Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

    Please let me know if the issue persists.
    Ryan S.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      Thank you for the response. I reset it and I'll see how it reacts in the morning.

      Thanks,
      mw355

      Comment


        #4
        Hello,

        This fixed the issue as well as another issue I was experiencing. Much thanks.

        mw355

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by bortz, 11-06-2023, 08:04 AM
        47 responses
        1,603 views
        0 likes
        Last Post aligator  
        Started by jaybedreamin, Today, 05:56 PM
        0 responses
        8 views
        0 likes
        Last Post jaybedreamin  
        Started by DJ888, 04-16-2024, 06:09 PM
        6 responses
        18 views
        0 likes
        Last Post DJ888
        by DJ888
         
        Started by Jon17, Today, 04:33 PM
        0 responses
        4 views
        0 likes
        Last Post Jon17
        by Jon17
         
        Started by Javierw.ok, Today, 04:12 PM
        0 responses
        12 views
        0 likes
        Last Post Javierw.ok  
        Working...
        X