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Can't connect NT7 live data

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    Can't connect NT7 live data

    Hello,
    I haven't had live data for a while. This evening I downloaded the latest vs of NT and got the info for the live feed. As I attempted to add a connection I noticed first that Ninja Trader Continuum was not listed as a provider. I tried the other provider combinations but of course those won't work. How do I get Ninja Trader Continuum as an option?
    Thanks

    #2
    Hello,

    Thank you for your post.

    Please follow the steps below to manually attach your log and trace files to an email. Please email them to [email protected] Attn: Dennis Platform Support Request 2081080
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to an email
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.
    Dennis E.NinjaTrader Customer Service

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