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NT7.0.1000.40 Clean Install First Run Error

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    NT7.0.1000.40 Clean Install First Run Error

    Clean install of NT7.0.1000.40 installs without issue. Running on a Mac with Parallels. On first run, the program terminates with an unhandled exception: ChartStyleType 1 not supported.

    Trace file attached.

    Most grateful for your kind assistance to rectify. Thanks!
    Attached Files

    #2
    Hello,

    Thank you for your post. You will need to make some changes to Parallels to launch successfully.

    First, please launch your Windows virtual machine and go to Configure > Options > Sharing. If the folders are set to be shared, first uninstall NinjaTrader.
    Go to Start > Control Panel > Add / Remove Programs > Right click on NinjaTrader 7 and select "uninstall." Complete the uninstall wizard.
    Next, please go My Documents folder and delete the NinjaTrader 7 folder.
    After this, go to Configure > Options > Sharing again. Now unshare the folders, save the settings. Shut down and restart the Windows virtual machine.
    Once this is complete, you will be able to download and run NinjaTrader successfully from the link below.
    http://ninjatrader.com/PlatformDirect

    @SIM-A82F-D583-40B1-AE74-B79F-705D-1952

    Let me know if you see the same behavior with these steps.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      Many thanks, Eric. That worked.

      Comment

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