Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

System trying to load a deleted strategy

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    System trying to load a deleted strategy

    Hello- In my log file, I'm getting continual messages that a certain strategy is trying to load but can't be found. I deleted the strategy some time ago and never had a problem until now. Any advice on this? Thanks.

    #2
    Hello ciro1963,

    Thank you for your post.

    It's likely that the strategy in question was applied to a chart when it was deleted, and is still being referenced in one of your workspaces.

    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log, trace, and workspace files and a link to this forum post.

    Include ticket number 2083957 in the body of the email, along with the name of the strategy in question.

    Please follow the steps below to manually attach your log, trace and workspace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log', 'trace', and 'workspaces' folders and select Send To> Compressed (zipped) Folder.
    • Send the 3 compressed folders as attachments to your email.
    • Once complete, you can delete these compressed folders.
    We look forward to assisting further.
    Kate W.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by georgeinharmony, Today, 12:06 AM
    2 responses
    12 views
    0 likes
    Last Post NinjaTrader_Jason  
    Started by Prisalice, Yesterday, 07:07 AM
    2 responses
    16 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by Futurestrader00, Yesterday, 12:04 AM
    1 response
    10 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by Blairski, Yesterday, 11:26 PM
    0 responses
    10 views
    0 likes
    Last Post Blairski  
    Started by aligator, Yesterday, 02:38 PM
    0 responses
    10 views
    0 likes
    Last Post aligator  
    Working...
    X