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NT7 doesn't connect properly to real Interactive Brokers account

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    NT7 doesn't connect properly to real Interactive Brokers account

    Hi, I am having some difficulties when trying to trade with real money with NT7 linked to TWS. When I connect the TWS in the real account, I open the configured real account of IB (on NinjaTrader) and connect it as well, but when I make a trade it doesn't appear on the Interactive Brokers webpage, I mean, the amount of money in my account doesn't change. For example, if I earn 100 € in a trade, it is not showed in my real account, like if I was still trading on the simulated account.

    What can I do for solving this? Thanks

    #2

    Hello danitralla,

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2101766
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      Christopher, I've got an email that says: You will need to lease or purchase a live license key to be able to trade your Interactive Brokers account.
      So, in order to trade with InteractiveBrokers (real money, not simulated) through Ninjatrader, do I really need to purchase a NT license?

      Comment


        #4
        Hello danitralla,

        You would need to purchase or lease a live license in order to execute real money trades from the NinjaTrader platform to your Interactive Brokers account:
        https://ninjatrader.com/BuyPlatform
        Christopher D.NinjaTrader Customer Service

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