No installation possible, Error message

[Torso]

NT 7 is no longer started.

So I uninstalled NT 7 and wanted to reinstall NT. But now I always get the error message : "An error occured while attempting to create the directory: C:\Users\xxxxx\Documents\Ninjatrader7\bin\Pats

How do I get the installation?

Torso

[NinjaTrader_ChelseaB]

Hello Torso,

This may indicate a Microsoft Windows File System permissions issue.

Have you reached out to a professional computer repair specialist about this?

Can you create a new Windows User Profile and install NinjaTrader?

[jobuga72]

Hello, I have the following problem when trying to install ninjatrader 7, could you help me with this matter?

[NinjaTrader_JoshG]

jobuga72,

Have you followed the steps that NinjaTrader_ChelseaB suggested?

[Torso]

Hello Josh+ChelseaB, yes, it was probably a Win10 problem.

I've tried everything to repare Win10. Restore point, then sfc /scannow, restorehealth, new user account. Everything hadn't helped.

At the end the hard way: Last I have reset win10 without deleting the personal data. Now I could install NT in the old NT7-path. And, all old settings, tradehistory, workspaces, ...are preserved after the NT start.

Thanks

[jobuga72]

jobuga72,

Have you followed the steps that NinjaTrader_ChelseaB suggested?

if I have done it, I have created several different profiles and in the end I get the same error, as I must proceed to install the software

[NinjaTrader_JoshG]

Torso,
Thanks for letting us know.

jobuga72,
I would give the Win10 reset a try or contact a Windows professional.

[jobuga72]

Torso,
Thanks for letting us know.

jobuga72,
I would give the Win10 reset a try or contact a Windows professional.

It is solved is an error that produces the default configuration of windows defender, looking for the error in google appears the solution that I see no support from ninjatrader knows, incredible but true.