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do not load my chart, no carga mi grafico chart

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    do not load my chart, no carga mi grafico chart

    good afternoon my ninjatrader does not load the graphics, format the laptop and when downloading again ninjatrader allows me to make the data connection in real time but when creating my chart it does not show me the graphic, it remains blank, it does not do anything, help please , already tried to reinstall it more than 15 times and follows the same problem.

    buenas tardes mi ninjatrader no carga los gráficos, formatee la laptop y al descargar nuevamente ninjatrader me permite hacer la conexión de datos en tiempo real pero al crear mi chart no me muestra el gráfico, se queda en blanco, no hace nada, ayuda por favor, ya e intentado reinstalarlo mas de 15 veces y sigue el mismo problema.
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    #2
    Hello ares5918,

    Thanks for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2160670 Att Shawn', in the subject field and enable 'Log and trace files'.

    Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3

      I already sent you the email from ninjatrader7 as you requested, I need help please

      Comment

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