• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

No feed in live account

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    No feed in live account

    I recently left my live account inactive and it fell below the required balance and my UID got stopped. I have refunded the account and a now able to log in but am not getting any data feeds. When I log into the temp demo account I set up whilst waiting for the funds to drop, it works fine.

    Is there some sort of a reset that needs to occur?


    #2
    Hello,

    Thank you for your post. This indicates the data is not enabled on the account-side. You will need to contact your broker to enable the needed-real-time data.


    If needed, NinjaTrader Brokerage teams contact information may be found via the below link.
    https://ninjatrader.com/ContactUs

    Let us know if we may assist further.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      Thanks Eric. It was a demo account so I thought everything would have been there. No issues. I just posted another thread re no feed on my live account can you have a look at it. I will send you my account details right away. Its the first one in the queue under latest

      Comment


        #4
        ignore ignore

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by fx.practic, Today, 03:10 PM
        0 responses
        2 views
        0 likes
        Last Post fx.practic  
        Started by jertrade, Today, 02:50 PM
        0 responses
        2 views
        0 likes
        Last Post jertrade  
        Started by Emma1, Today, 02:42 PM
        0 responses
        5 views
        0 likes
        Last Post Emma1
        by Emma1
         
        Started by RedDuke, Today, 01:59 PM
        1 response
        16 views
        0 likes
        Last Post NinjaTrader_Kate  
        Started by MarianApalaghiei, Today, 01:18 PM
        1 response
        15 views
        0 likes
        Last Post NinjaTrader_PatrickG  
        Working...
        X