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No puedo abrir mi NT7 en mi windows 8

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    No puedo abrir mi NT7 en mi windows 8

    Hola a todos!!..
    Instalé NinjaTrader7 en mi pc y cuando voy a abrirlo para conectarlo a mi cuenta me aparece este error.
    Pensé que era de SQL server, así que verifiqué y ya lo tenía, sin embargo volví a instalarlo y luego de ello intentar de nuevo con la instalación de NinjaTrader.. pero aún asi mi problema persiste.
    ¿Que debo hacer?

    Gracias

    #2
    Hello MelissaGil,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2162228" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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