• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error placing an order in NT7

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Error placing an order in NT7

    Hi, I get an error message when I try to put a limited order: Order is not within the exchange risk parameters set for this firm, affected Order: Buy 1 Limit @ 12095
    What's wrong?

    #2
    Facing same problem in NT7 / Continnum and hopefully problem can be solved fast by Ninjatrader

    Comment


      #3
      danitralla, Fantomas,

      Thanks for posting.


      IMPORTANT— Please reach out to your Broker's Orders Desk immediately to confirm and manage any live positions/orders anytime unexpected behavior occurs with your live orders.

      So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20190527.XXXXX.txt'. There will likely be multiple files for each day.
      Drew O.NinjaTrader Customer Service

      Comment


        #4
        Thanks for answering DrewO. It seems to be already solved, I tried to put a limited order and now it works properly, anyway I'll send the files to you so you can see what I was talking about.

        Comment


          #5
          danitralla,

          Thanks for replying.


          There was a known backend server outage last night as a backend data provider was updating some order routing systems. This only affected Eurex trades, so if the instruments you were using trade on Eurex, this is likely what you ran into. This has since been resolved and trades are now routing as expected on Eurex.
          Drew O.NinjaTrader Customer Service

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by iceman2018, Today, 09:56 PM
          0 responses
          3 views
          0 likes
          Last Post iceman2018  
          Started by iceman2018, Today, 09:51 PM
          0 responses
          3 views
          0 likes
          Last Post iceman2018  
          Started by linacesaro, Today, 09:17 PM
          0 responses
          3 views
          0 likes
          Last Post linacesaro  
          Started by n8dogg59, Today, 06:55 AM
          2 responses
          17 views
          0 likes
          Last Post n8dogg59  
          Started by pstrusi, Today, 03:29 PM
          2 responses
          10 views
          0 likes
          Last Post pstrusi
          by pstrusi
           
          Working...
          X