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Connected with Interactive Brokers, works fine except one thing

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    Connected with Interactive Brokers, works fine except one thing

    I connect with IB and everything works fine. But I have problems with CL futures data, I cant load more than 60 days. With the stocks like AAPL, AMZN, etc. I dont have problems I can charge one year but when I try to charge more than 60 days with the CL futures I receive this message from ninja: Error on loading chart data for CL 04-19 Nymex. Historical Market Data Service error message:No market data permissions for Nymex Fut.
    Well, first of all, I have market suscripton to the nymex products, on the tws I have real data on CL, second I dont understand why the error is loading the 04-19 contract when I was charging the 07-19.
    I have the log file of the tws in case it helps. I am using Ninja trader 64bit 7.0.1000.40
    I hope you can help me. Thanks
    Attached Files

    #2
    Hello ogurpegui,

    Thanks for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2171791 - Att Shawn', in the subject field and enable 'Log and trace files'.

    Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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