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Partner 728x90

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    I have opened a Demo account and the chart is not moving, showing no new data, it worked fine before the order, now I have an open order but no data and Imnot able to cancel the order. The log shows the error in the image.

    Last edited by Jaela24; 07-03-2019, 01:07 PM.

    #2
    Most instruments are currently trading either the August or September 2019 contract. Your messages indicate you're viewing contracts from 2015. Please follow the instructions below to roll over the expiration date of a futures contract.
    • From within the NinjaTrader Control Center window select the menu Tools> Instrument Manager
    • Highlight the contract you wish to rollover on the left side of the Instrument Manager window
    • Press the '>' button (the instrument will disappear from the list)
    • Press the '<' button and the instrument should re-appear with the front-month expiration date
    • Select 'OK'
    • Select the updated contract in the Instrument drop-down menu within your currently opened windows (Charts, SuperDOMs, etc).
    I have provided a link below to our Help Guide that goes over rolling over a futures contract.To view contract rollover, expiry dates, and other trading events click the link below.Also keep in mind that several trading hours will be affected for Thursday, July 4th 2019 in observance of Independence Day.

    Trading hours for many products and exchanges will change in observation of this holiday.

    Hours and changes for major products are listed below. For any other products or details, please refer to the exchanges' holiday calendars.

    https://www.ninjatraderbrokerage.com...July-2019.html

    Please let us know if we may be of further assistance.


    Patrick G.NinjaTrader Customer Service

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      #3
      Thanks, I Checked and is due the holidays.

      Comment

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