Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Problems with importing data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Problems with importing data

    Hello, I have bought data from Kibot and I try to import them into ninjatrader 7. They are in .txt format and I can import most of them, but when I try to import natural gas (NG), it gives me error : Unable to import file, instrument is not supported by repository. I have ticker NG in my instrument list already, and I have imported other tickers in same .txt format, so do not know why NG does not want to be imported? Any ideas please?

    #2
    Hello Tomass,

    Thanks for posting to the forums.

    Another forum user ran into a similar problem and appears to resolved it by adjusting the Sim Feed Start Price in the Instrument Manager:

    https://ninjatrader.com/support/foru...241#post660241

    Please let me know if adjusting this value does not resolve the issue.
    Marco G.NinjaTrader Customer Service

    Comment


      #3
      Hello, thank you for your answer. I read the forum, I can find Sim feed Start Price in the instrument Manager, but I still do not know what value to put there? I am trying to import 10 years of historical data, so have no idea which sim deed Start Price to have there? Any ideas?

      Comment


        #4
        Hello,

        Thanks for your reply.

        Looking at the past 6 years, it looks like a good median number would 5000.

        Please let me know if I may be of further assistance.
        Marco G.NinjaTrader Customer Service

        Comment


          #5
          I tried it, but it still does not work, still the same error. I can try to send you the contract month of historical data of NG if you want to try... I have10 years of them, but one for example will be enough.

          Comment


            #6
            I can not send it as an attachement, because it exceeds limit of attachment, so if you have any email, I can send it to you there to try.

            Comment


              #7
              Hello,

              Thanks for your reply.

              Please follow the steps below to manually attach your log and trace files to an email to platformsupport[at]ninjatrader[dot]com with 'ATTN: Marco G' in the subject line and a reference to this thread in the body of the email so we can get this figured out for you.
              • Open your NinjaTrader folder under My Documents.
              • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
              • Send the 2 compressed folders as attachments in your email.
              • Once complete, you can delete these compressed folders.

              I look forward to your response.
              Marco G.NinjaTrader Customer Service

              Comment


                #8
                I have send my compressed files an also an example of historical data to import

                Comment

                Latest Posts

                Collapse

                Topics Statistics Last Post
                Started by JTizz, Today, 03:32 PM
                1 response
                35 views
                0 likes
                Last Post NinjaTrader_ChrisL  
                Started by ebaydan777, Today, 02:41 PM
                1 response
                28 views
                0 likes
                Last Post NinjaTrader_ChrisL  
                Started by aligator, Today, 02:28 PM
                1 response
                27 views
                0 likes
                Last Post NinjaTrader_ChristopherJ  
                Started by daniel_weber8, Today, 01:21 PM
                1 response
                45 views
                0 likes
                Last Post NinjaTrader_ChristopherS  
                Started by jungsoohuh, Today, 12:07 PM
                1 response
                36 views
                0 likes
                Last Post NinjaTrader_PaulH  
                Working...
                X