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can i reload ninja7 without losing anything? 

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    can i reload ninja7 without losing anything? 

    my ninja7 is mis-behaving. can i reload ninja7 [if so, how do i do it?] without losing anything [i.e.] it will not be apparent that i have done the re-load other than that hopefully ninja7 is working smoothly again?

    #2
    Hello joemiller,

    Thanks for your post.

    Yes, NT7 can be reloaded without losing any saved settings. Please update NinjaTrader 7 and reset your instruments using the steps below:
    First, to update NinjaTrader, please follow the steps below:
    • First, get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Click on the link: http://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Select 'NinjaTrader 7'
    • Select 'Download'
    • Critical: Before running the installer, ensure NinjaTrader is closed.
    Lastly, to reset your instruments, please follow the steps below:
    • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
    • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
    • Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection
    Please do not hesitate to contact us for any other NinjaTrader inquiries you may have.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      thanks shawn, much appreciated.

      Comment


        #4
        i now have the setup application in my downloads folder. to make sure i clearly understand and know what i'm doing...
        SHOULD I RUN THE SETUP APPLICATION, THEN START NINJA OR WILL NINJA ALREADY HAVE
        BEEN AUTOMATICALLY RESTARTED? AFTER NINJA IS RESTARTED EITHER AUTOMATICALLY
        OR BY ME, THEN I ASSUME I SHOULD DO THE STEPS LISTED BELOW [I.E.] DO THE DATA FEED
        DISCONNECT, INSTRUMENT RESET, AND NINJA RESTART. IS ALL I HAVE JUST SAID MAKE SENSE
        AND IS IT CORRECT?

        Lastly, to reset your instruments, please follow the steps below:
        • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
        • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
        • Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

        Comment


          #5
          Hello joemiller,

          Your understanding is correct.

          Please close NinjaTrader and run the installer. After the installer finishes, please restart NinjaTrader and take the advised steps to reset instruments. Finally, please restart the platform.

          Please let us know if you are still experiencing issues after taking these steps.
          JimNinjaTrader Customer Service

          Comment


            #6
            ok. thanks jim.

            Comment

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