Regards Thanks.
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Stoped refresh data with demo account
Collapse
X
-
Stoped refresh data with demo account
Greetings. I catch some kindof bug with latest updating demo account log/pas. Dom and Market analyser shows nothing on valid contracts. But i can update latest chart details manually with "Reload all historical data. Not for real time ofc. Contracts are Cl,Ng,Es 9-19. Gc 12-19. I tryed restore and reset database but useless. And there is no any connection errors.
Regards Thanks.
Last edited by Nin6a; 08-07-2019, 02:27 AM.Tags: None
-
Hello Nin6a,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2235747" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
-
Greetings! Guys, the same thing has happend again after updating new log/pass details. I have last version 7.0.1000.40 It conneting well but a don't see any market activity: Market Analyser/T&S/Dom are empty. Chart is seems to be freeze. But i can update chart status throught right click-> reload all historical data... once. I tryed to reset instrumens and repair DB
but useless.
Thanks!
Example.
Last edited by Nin6a; 10-09-2019, 03:18 AM.
Comment
-
From the information you've provided, it sounds like you're connection is enabled for any real-time data. Contact your data provider and confirm your data subscriptions.
Additionally, when you wrote in 09-19 contracts were still valid, but at this point all 09-19 contracts are expired.
Please follow the instructions below to roll over the expiration date of a futures contract.- From within the NinjaTrader Control Center window select the menu Tools> Instrument Manager
- Highlight the contract you wish to rollover on the left side of the Instrument Manager window
- Press the '>' button (the instrument will disappear from the list)
- Press the '<' button and the instrument should re-appear with the front-month expiration date
- Select 'OK'
- Select the updated contract in the Instrument drop-down menu within your currently opened windows (Charts, SuperDOMs, etc).
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by fwendolynlpxz, Today, 05:19 AM
|
0 responses
3 views
0 likes
|
Last Post Today, 05:19 AM | ||
Started by traderqz, Yesterday, 12:06 AM
|
11 responses
28 views
0 likes
|
Last Post Today, 05:11 AM | ||
Started by PaulMohn, Today, 03:49 AM
|
0 responses
8 views
0 likes
|
Last Post
by PaulMohn
Today, 03:49 AM
|
||
Started by inanazsocial, Today, 01:15 AM
|
1 response
10 views
0 likes
|
Last Post Today, 02:18 AM | ||
Started by rocketman7, Today, 02:12 AM
|
0 responses
11 views
0 likes
|
Last Post
by rocketman7
Today, 02:12 AM
|
Comment