My chart is not displaying data for the current Emini contract. I am connected to NT Continuum, and I have the data series set to Default 24/7. Can you please help me understand why the data is not populating, thank you. screenshot below:
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Chart not working
Collapse
X
-
Chart not working
Hi NT7 Support,
My chart is not displaying data for the current Emini contract. I am connected to NT Continuum, and I have the data series set to Default 24/7. Can you please help me understand why the data is not populating, thank you. screenshot below:
Tags: None
-
Hello,
Thank you for your note.
A reset of your instrument database should resolve this.
To reset your instruments please follow the steps below.- Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
- Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
- Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.
Please feel free to write in with any additional NinjaTrader items we may assist with.
Eric B.NinjaTrader Customer Service
-
Thank you for your reply.
To reset your instruments in NinjaTrader 8, please take the steps below.- First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
- Next, reset your instruments by navigating to the Control Center > Tools > Database Management
- In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
- Lastly, restart NinjaTrader for the changes to occur
Please let us know if we may be of further assistance.
Eric B.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by judysamnt7, 03-13-2023, 09:11 AM
|
4 responses
59 views
0 likes
|
Last Post
by DynamicTest
Today, 08:25 PM
|
||
Started by ScottWalsh, Today, 06:52 PM
|
4 responses
36 views
0 likes
|
Last Post
by ScottWalsh
Today, 07:40 PM
|
||
Started by olisav57, Today, 07:39 PM
|
0 responses
7 views
0 likes
|
Last Post
by olisav57
Today, 07:39 PM
|
||
Started by trilliantrader, Today, 03:01 PM
|
2 responses
21 views
0 likes
|
Last Post
by helpwanted
Today, 07:25 PM
|
||
Started by cre8able, Today, 07:24 PM
|
0 responses
10 views
0 likes
|
Last Post
by cre8able
Today, 07:24 PM
|
Comment