My chart is not displaying data for the current Emini contract. I am connected to NT Continuum, and I have the data series set to Default 24/7. Can you please help me understand why the data is not populating, thank you. screenshot below:
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Hi NT7 Support,
My chart is not displaying data for the current Emini contract. I am connected to NT Continuum, and I have the data series set to Default 24/7. Can you please help me understand why the data is not populating, thank you. screenshot below:
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Hello,
Thank you for your note.
A reset of your instrument database should resolve this.
To reset your instruments please follow the steps below.- Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
- Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
- Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.
Please feel free to write in with any additional NinjaTrader items we may assist with.
Eric B.NinjaTrader Customer Service
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Thank you for your reply.
To reset your instruments in NinjaTrader 8, please take the steps below.- First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
- Next, reset your instruments by navigating to the Control Center > Tools > Database Management
- In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
- Lastly, restart NinjaTrader for the changes to occur
Please let us know if we may be of further assistance.
Eric B.NinjaTrader Customer Service
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