Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Data issue NT7 with IB
Collapse
X
-
Data issue NT7 with IB
Hi there. Using NT7 and IB. On Monday my charts loaded fine but all of a sudden there was a glitch in the NQ-09 and all my charts had all prices at 7770.50...I then checked the data in History and all data is reading the same. i have tried downloading data using the historical data download and also reloading data on the chart. Today the same thing happened with the ES-09. How can I fix this? I have attached a screen cap with the NQ chart and the data in the Historical Data Manager. I get the same chart and prices regardless of time frame.1 PhotoTags: None
-
So I may accurately assist you, please answer all of the following questions:- What version of NinjaTrader 7 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.?)
- What version of TWS/Gateway are you using?
- Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
-
64 bit 7.0.1000.35
960.2g
Log shows no errors pertaining to this that I see on this connection. Thre is an error loading a strategy. It is an abandoned strategy
8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AAA1030ESALLFirstTickTest' with ID '933eebcfa0dd4e15a5f3ea8105715211'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Connection Time to flatten=12:00:00 AM, Flatten all=Disabled 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AAA1030ESALLFirstTickTest' with ID '933eebcfa0dd4e15a5f3ea8105715211'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID '2b6c15bfadae453da310c0c30e383344'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID '6494d4324466470088da32be14d9cbae'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID '6a0040d94aca47d3a8e7b94dfdcb18a7'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID '932d1d48610b4211b2ed8d98ef6df7a2'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID '949965b659b04c21805df09b2c52f7c0'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID 'b8e7bbe7517e420bad39e9ea300c7869'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID 'b6c0d67f9f8e47e7a94abcd54481bd80'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID '2a91ac8a96a24ed88318efd65560aeec'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Default Unable to restore strategy 'NinjaTrader.Strategy.AABollinger2entries' with ID 'e26d8160792d46d194d94334effaba5f'. Most likely this strategy no longer is supported by the custom assemblies. 8/21/2019 10:38 AM Connection IB: Primary connection=Connected, Price feed=Connected 8/21/2019 10:37 AM Connection IB: Primary connection=Connecting, Price feed=Connecting
Comment
-
First, I see that you're running an older and unsupported version of NinjaTrader 7. The newer version contains many critical updates to the database. Please update NinjaTrader 7 and reset your instruments:
To update NinjaTrader, please follow the steps below:- First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
- Click on the link: http://ninjatrader.com/PlatformDirect
- Enter your license key and press Submit
- Select 'NinjaTrader 7'
- Select 'Download'
- Critical: Before running the installer, ensure NinjaTrader is closed.
Lastly, to reset your instruments, please follow the steps below:- Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
- Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
- Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection
Comment
-
OK I've don all the steps above. NQ seems to have corrected as the price is moving in the SuperDOM. The chart is still loading historical data, so I am not sure. ES though is still the same and the SuperDOM is not moving. IT is just sitting at 2919. Volume is showing though.
Comment
-
NQ has recovered. ES has reloaded data but is still stuck. there are new messages in the log. I have replaced my account number in the entries with "XXXXXX"
8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default IB.Adapter.MessageLoop: Unable to convert msg '2918.75' to an integer id 8/21/2019 2:00 PM Default unknown message id=1244839560 8/21/2019 2:00 PM Default IB.Adapter.MessageLoop: Unable to convert msg '2918.75' to an integer id 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default IB.Adapter.MessageLoop: Unable to convert msg '1244839560.1/XXXXXX/100' to an integer id 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default IB.Adapter.MessageLoop: Unable to convert msg 'XXXXXX' to an integer id 8/21/2019 2:00 PM Default IB.IBSocket.ReadInteger: Unable to convert 'LMT' to integer value 8/21/2019 2:00 PM Default unknown message id=0 8/21/2019 2:00 PM Default IB.Adapter.MessageLoop: Unable to convert msg '2918.75' to an integer id 8/21/2019 2:00 PM Default unknown message id=1244839560 8/21/2019 2:00 PM Default IB.Adapter.MessageLoop: Unable to convert msg '2918.75' to an integer id
Comment
-
The symptom I believe is occurring is incoming information from Interactive Brokers TWS is actually changing the tick size of instruments which is the root cause of the charting issue and also the log messages. We haven't seen this occur with the supported version of TWS which is what you've provided a screenshot of.
I'd like to troubleshoot this via email so we can gather more specific information:- Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 7' folder
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments in an email to PlatformSupport[AT]NinjaTrader[DOT]com
- Please reference the following ticket number in the body of the email: 2250899 ATTN PatrickG
- Once complete, you can delete these compressed folders.
Comment
-
Well Egg on face...After installing version 7.0.1000.40, I assumes all shortcuts would launch this version. I had a shortcut on my taskbar than when clicked launcehd version 7.0.1000.35. This was causing the issue. when I click on the desktop icon, everything is now working. Is it expected behavior that the old version would stil exist on my computer? How can I be sure the Old version is deleted?Last edited by stalt; 08-21-2019, 01:57 PM.
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by TheTradingMantis, 10-31-2017, 03:18 PM
|
5 responses
1,251 views
0 likes
|
Last Post
by TheAngryCube
Today, 04:06 PM
|
||
Started by Padan, Today, 02:02 AM
|
9 responses
23 views
0 likes
|
Last Post Today, 03:27 PM | ||
Started by spottysallrite, Today, 11:31 AM
|
7 responses
22 views
0 likes
|
Last Post Today, 03:26 PM | ||
Started by nandhumca, Today, 03:15 PM
|
1 response
4 views
0 likes
|
Last Post Today, 03:23 PM | ||
Started by PopovDS, 03-11-2024, 12:49 PM
|
3 responses
17 views
0 likes
|
Last Post
by PopovDS
Today, 03:16 PM
|
Comment