• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

unknown instrument

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    unknown instrument

    Hello,

    when starting NT7 after few months there appear a lot of messages like the attached screenshot. But there is no chart with this and its not in the instruments list. How can I get rid off this messages when starting?

    Thank you!
    Tony
    Attached Files

    #2
    Hello tonynt,

    This is for the MNQ 09-19.

    Do you have any other workspaces open that may have this instrument loaded in a window?


    An uninstall, reinstall, and instrument reset is necessary to receive these new symbols. This is required even if you're using the latest version of NinjaTrader 7.0.1000.40. Please follow the following steps (this will not affect or remove your custom files or settings):
    • Copy your license key from the Control Center > Help > License Key window.
    • Close all running applications.
    • Uninstall NinjaTrader within Windows Control Panel.
    • Once these steps are completed, download and install NT7 from the link below.

    Once installed, reset your instruments:
    • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
    • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments> OK.
    • Restart NinjaTrader

    After the instrument reset, you should find these new instruments within the NinjaTrader Instrument Manager.
    Chelsea B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by ralett, Today, 11:28 AM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_PatrickG  
    Started by ChazJ, Today, 09:59 AM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_Jesse  
    Started by Irukandji, Today, 09:34 AM
    1 response
    4 views
    0 likes
    Last Post NinjaTrader_PatrickG  
    Started by lunardiplomacy, Today, 08:32 AM
    3 responses
    15 views
    0 likes
    Last Post NinjaTrader_PatrickG  
    Started by ralett, Today, 08:24 AM
    1 response
    12 views
    0 likes
    Last Post NinjaTrader_PatrickG  
    Working...
    X