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what is the difference ... reset / repair DB

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    what is the difference ... reset / repair DB

    ive tried to search ... and could not find an answer ... but all of a sudden ...(just this week)

    started having problems with ninja7 ver .0137 sooo upgraded to the latest ver ... 0138 and the problem remains ....

    i show to have an active order ... even though .. that instrument is NOT in my instrument list anymore also ... every once in awhile ... i have an orphan show up in my DOM ... ES 03-18 wll not go away

    attached are a couple of screen shots ...

    my question: .... what would you recommend me do ... to eliminate these 2 issues ....

    reset /repair or other suggestion ?? (what exactly is the difference) ??

    thanks ...
    Attached Files

    #2
    Hello pfsmedical,

    To confirm, you are not able to cancel the order from the Orders tab of the Control Center, is this correct?

    Is the order a Sim101 order?

    To clear a Sim101 order than cannot be cancelled please reset the Sim101 account.

    Tools> Options> Simulator> and click 'Reset'.
    Chelsea B.NinjaTrader Customer Service

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      #3
      yes correct ... is was a sim order ... i have been also experiencing problems moving to the NQ instrument ... ninja7 ver 1.37 & 1.38 would "lock up" ... i would have to use the task manager to terminate ninja

      thanks.... ill try the reset

      ok i did your suggestion ... and it appears to have cleared up the issue ....

      thanks....

      but i am still curious ... what is the difference between ... reset and repair database ...??

      i certainly do not want to send myself back to the dark ages ... are these safe to use ??

      thanks again ....
      Attached Files
      Last edited by pfsmedical; 04-26-2018, 02:29 PM.

      Comment


        #4
        Hello pfsmedical,

        Performance issues are typically due to the CPU being over-utilized.

        Are you able to reproduce this behavior on a chart with no indicators applied with only a single day of historical data?
        Chelsea B.NinjaTrader Customer Service

        Comment


          #5
          it has only recently .... like this week ... that ive experienced a problem ... and its only when i load the NQ ... i will simple remove that instrument and not reload ... funny though ... i can move freely from currencies, energies, etc ... back and forth .... but when i loaded the NQ .... it locked up the program

          thanks again ... the reset simulator seems to have worked ...

          Comment


            #6
            Hello pfsmedical,

            I was not able to confirm, are you able to reproduce the behavior on a chart with no indicators applied and Days to load set to 1?
            Chelsea B.NinjaTrader Customer Service

            Comment


              #7
              to be honest ... the reset simulator suggestion appears to have solved my immediate issue ...

              i did not try to reproduce the results on a indicator free chart ..... as soon as i reset the simulator and went to exit the program .... the message stating "you have 1 active order" did not appear anymore ...

              that is the extent of my troubleshooting knowledge ... i did not want to create another problem for myself ....

              thanks again for your troubleshooting .... im satisfied

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