CQG End user license?

[sandman]

About an hour ago, I disconnected and closed NT7. Everything had been working fine.

Now, when I tried to log in with my Live License Key, NT opens alright but does not connect up. I get a LogIn failed message, saying You must accept the terms of the CQG End User License Agreement. Visit https:my.cqg.com/token.....

I tried the Demo License key in NT but get the same message.

I then closed NT, shut down my computer and restarted. Tried everything again but still no go.

Help please.

sandman

[NinjaTrader_ShawnB]

Hello sandman,

Thanks for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2282207 Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.

[sandman]

Shawn.

The issue is solved. CQG wanted a renewed signing of the EULA. Once I did that, I had no problem logging in.

sandman