Ninjatrader is unable to connect to its license servers

[toughiee]

Hello

I get this error

Ninjatrader is unable to connect to its license servers

when i add indicators which I have purchased

can you pls help?

Thanks

[NinjaTrader_ChelseaB]

Hello saumil,

The licensing servers are up at this time.

Which release of NinjaTrader 7 are you using? (Help -> About)

If you unplug the modem and router for 60 seconds and reboot the computer, does the license verify when starting NinjaTrader?

[toughiee]

7.0.1000.40

9/30/2019 9:11:52 AM Default Verifying license at primary server...

9/30/2019 9:11:55 AM Default Current license: Type=SimulationOnly State=Verified StartDate=1/1/2005 EndDate=12/1/2099 Collective2 Dtn ESignal External Provider2 Provider3 Provider7 Replay Simulator Gain InteractiveBrokers MBTrading Provider4 Provider8 Provider9 Provider10 Provider12 Provider13 Provider14 Provider15 Provider18 Provider19 Provider21 Provider29 Tda AdvancedStrategyManagement AutomatedTrading BasicEntry Charting SuperDom

Hello saumil,

The licensing servers are up at this time.

Which release of NinjaTrader 7 are you using? (Help -> About)

If you unplug the modem and router for 60 seconds and reboot the computer, does the license verify when starting NinjaTrader?

[Thomas79]

Hi
NT7 is unable today also on my side but no error message... it is not launching. Also Esignal is unable to connect... can you help ?
Thx

[NinjaTrader_ChelseaB]

Hello saumil,

Is the behavior still occurring?

It looks like the NinjaTrader license verified.

Thomas79, please send an email to platformsupport [at] ninjatrader [dot] com so that we may request your configuration file and disable connect on startup to test.
In the email please include a link to this forum thread.