• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT 7 Shuts Down

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT 7 Shuts Down

    When I open NT 7 I hear the opening sound, the control panel appears and then it shuts down.

    #2
    Hello jcbnoles,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S
    2294371" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by bbdjad, Today, 04:36 AM
    0 responses
    2 views
    0 likes
    Last Post bbdjad
    by bbdjad
     
    Started by mittie3, Today, 03:33 AM
    0 responses
    6 views
    0 likes
    Last Post mittie3
    by mittie3
     
    Started by Againmain1, Today, 03:04 AM
    0 responses
    8 views
    0 likes
    Last Post Againmain1  
    Started by tonytimpa, Today, 01:33 AM
    0 responses
    5 views
    0 likes
    Last Post tonytimpa  
    Started by kiwidtrader, Yesterday, 11:49 PM
    0 responses
    5 views
    0 likes
    Last Post kiwidtrader  
    Working...
    X