What are your ''days back'' setting, when you open a chart ? Does this also happen with "small'' charts (e.g. 150 tick, 5 days back) ?
Are there any signs of memory restrictions (Alert: '''Unable to load the selected amount of chart data...') ? Any colored messages in the log tab ?
Can please one or both of you send me your trace files ? Please use the help -> mail to support function, make sure you check 'trace files' and insert my address (christian AT ninjatrader DOT com) in the 'to'-field.
Thanks,
Christian
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