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NinjaTrader
Error on downloading replay data
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I've split your new post into a new topic since it is unrelated to your original post. I've also moved this to the NinjaTrader 7 forums since your screenshots show NinjaTrader 7. In the future, please make sure to create a new thread when you have a new unrelated inquiry, and make sure to choose the sub-forum which is the best match for your inquiry.
So I may accurately assist you, please answer all of the following questions:- What version of NinjaTrader 7 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.?)
- What instrument symbol (and expiry if applicable) have you selected for download? For example, ES 12-19, AAPL, EURUSD, etc.
- Does this symptom persist if you restart your PC?
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Hello adior,
Thank you for the response.
This indicates that you are having some trouble connecting to the data server.
To resolve this, I recommend the following steps (test for the issue after each step):- Restart NinjaTrader
- Restart your modem and (if applicable) router
- Restart your PC
- If you are not already and the option is available to you, connect to the internet using an ethernet cable. Wireless connections are significantly more unreliable.
- Ensure exceptions have been added into any firewall/antivirus/backup programs for the Documents > "NinjaTrader 7" folder— as well as the NinjaTrader.exe program in C:\Program Files (x86)\NinjaTrader 7\bin64
Melissa J.NinjaTrader Customer Service
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