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i cant open DD and DJ

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    i cant open DD and DJ

    in ninjatrader7 cant open DD and DJ grafic, only i can open YM, why?

    #2
    Hello,

    This would depend on your connection.

    Who are you connected to? This is displayed in green on lower left corner of the Control Center window.

    If this is a funded brokerage account or real-time data subscription, may I confirm you have subscribed for these instruments with your broker or data provider?

    What expiry contract month have you selected with DD?
    What expiry contract month have you selected with DJ?

    (For a chart) what interval is selected?

    Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      ninja trader continuum in green.
      real time data
      contract 09-18

      no error, only dont load the chart

      Comment


        #4
        Hello Fingerman,

        Unfortunately, the DD future (BIG DOW DJIA) and DJ future (Dow Joes Future) are not available with NinjaTrader Continuum.

        Below is a public link to a document that lists the instruments available with NinjaTrader Continuum.
        https://ninjatrader.com/PDF/ninjatra...ommissions.pdf

        I recommend that you contact the broker or data provider you are interested in and confirm the instruments you want to trade or chart are available before funding an account or subscription.
        Chelsea B.NinjaTrader Customer Service

        Comment

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