Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Help please. Login failed. Network connection to order routing system is unavailable.
Collapse
X
-
Help please. Login failed. Network connection to order routing system is unavailable.
Hi! NT version is 7.0.1000.40. I can't connect to demo. Error's Login failed. Network connection to order routing system is unavailable. I tried anything. I added it to exception for Firewall, anti-virus but this's not effective. I did resetup and etc. What is the problem ? I can send Document - NinjaTrader 7 - log and trace folders if someone can understands it and helps.Tags: None
-
Hello Maxwell123 ,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2359153" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Skifree, Today, 03:41 AM
|
1 response
4 views
0 likes
|
Last Post
by Skifree
Today, 03:42 AM
|
||
Started by usazencort, Today, 01:16 AM
|
0 responses
1 view
0 likes
|
Last Post
by usazencort
Today, 01:16 AM
|
||
Started by kaywai, 09-01-2023, 08:44 PM
|
5 responses
603 views
0 likes
|
Last Post Today, 12:32 AM | ||
Started by xiinteractive, 04-09-2024, 08:08 AM
|
6 responses
23 views
0 likes
|
Last Post Today, 12:31 AM | ||
Started by Pattontje, Yesterday, 02:10 PM
|
2 responses
23 views
0 likes
|
Last Post
by Pattontje
Yesterday, 11:49 PM
|
Comment