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Open Order NT7

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    Open Order NT7

    My Ninjatrader closed unexpectedly. Fortunately, I was in SIM but had an open order. How do close the order? It seems to be running in the background. All of my charts show me as flat.
    Thanks,
    Jon

    #2

    Hello,

    Thank you for your post.

    We recommend that you reset your SIM 101 account to resolve this item.

    Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account. (This can take longer depending on the size of your database file and your system.)
    • From the NinjaTrader Control Center window select the menu Tools> Options> Simulator.
    • Press the 'Reset' button.
    • If you do not want to lose your trade data, uncheck the 'Clear history' box (This must be left checked when wanting to remove a stuck sim order)

    Please let us know if we may be of further assistance.
    Melissa J.NinjaTrader Customer Service

    Comment


      #3
      Thank you. Jon

      Comment

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