• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Emergency Stop order -- Please help Open live order

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Emergency Stop order -- Please help Open live order

    I have an open live order that will not close. Jon

    #2
    Hi Jon, thanks for your note.

    It sounds like there is a stuck order in the database. Please reset the database and this will clear all simulation orders and historical executions:

    Please follow the instructions below to reset the NinjaTrader database. (This can take longer depending on the size of your database file and your system.)
    • Disconnect NinjaTrader from any open connections via File > Disconnect.
    • From the NinjaTrader Control Center window select the menu Tools > Options.
    • Select the 'Data' tab.
    • Press the 'Reset DB' button.
    • Press the 'OK' button.
    Please let me know if I can assist any further.
    Chris L.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by dtl-saw, Yesterday, 08:44 PM
    0 responses
    13 views
    0 likes
    Last Post dtl-saw
    by dtl-saw
     
    Started by ballboy11, Yesterday, 04:29 PM
    0 responses
    13 views
    0 likes
    Last Post ballboy11  
    Started by zacharydw00, Yesterday, 02:29 PM
    2 responses
    30 views
    0 likes
    Last Post zacharydw00  
    Started by timcjpfx, Yesterday, 06:22 AM
    4 responses
    27 views
    0 likes
    Last Post timcjpfx  
    Started by welson, Yesterday, 08:26 AM
    2 responses
    18 views
    0 likes
    Last Post NinjaTrader_PatrickG  
    Working...
    X