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Shortcuts Drawings

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    Shortcuts Drawings

    Hello, as I´m working more with Drawings and attach them with shortcut I´m wondering why it occurs that instead of drawing there is one-time-sound and drawing does not work.


    I could not find out the reason as it works on some charts as it should and some charts only sound instead of drawings.


    Thank you
    Tony

    #2
    Hello tonynt,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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